Monday, February 16, 2009

...our manifesto

We've been a looong time coming with this site and blog.... And why now? Why add ANOTHER blog to the forum of so many blogs in the world? Simply put, because I've searched, read and listened to so many leaders talk about how important 'people' are to companies and then do so little to understand or take action to make those same people as excellent and absolutely the best they can possibily be.

WHY is so little done to truly understand the link between people and performance? We come very close with books such as - 'Good to Great: Why Some Companies Make the Leap... and Others Don't ' by
James C. Collins But ever read - ' Moneyball: The Art of Winning an Unfair Game' by Michael M. Lewis ? Now combine them.

I'm talking about REAL people performance... I'm talking about 'cracking the DNA code' of people success! Nothing less. Linking the 'why' of people behavior with the 'why' in people performance - metrics, stat's, calls, speed. Finding out 'why' someone can be a terrible performer one minute and then spark an incredible flame that drives them to limitless lengths to achieve more, sell more or service clients in extraordinary ways. Why do some business managers, stocked with the best talent, not connect with their team? I've seen where you move that same manager to a different city and voila, they thrive! ....'why'? ....'why', indeed?

There is no greater advantage in today's company than the human worker. Even in bad times. People are the only ones to innovate a new strategy or suggest how to improve or implement a change to an existing process. People are the only ones who can both talk and listen to our customers and resolve issues that make them customers for life. People are the only ones who can form into teams and reach even higher goals than previously attained alone. Name a great company that has no people. Impossible.

So now is the time to begin exploring the link between people and performance. Now is the time to bring thoughts, discussion, ideas and stories which will 'crack the DNA' and begin to break down the reason 'why'. Now - indeed!

This is our manifesto. It is a looong time coming, but the revolution has begun...


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